Effective Date: December 1, 2025
Proano Behavioral Health (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive services.
- Information We Collect
- Personal information (name, date of birth, contact information)
- Clinical and mental health information
- Appointment and billing details
- Information submitted through contact forms
- How We Use Your Information
- To provide and manage behavioral health services
- To schedule and confirm appointments
- To communicate regarding treatment or practice updates
- To process billing and payment
- To comply with legal or regulatory obligations
- How We Share Your Information
We may share information with:
- Other healthcare providers involved in your care
- Insurance companies for billing/authorization
- Third-party partners assisting with technology, scheduling, or billing
- As required by law (court orders, mandatory reporting, etc.)
We do not sell your personal information.
- Data Protection
We use secure, HIPAA-compliant systems to protect your information from unauthorized access, disclosure, or misuse.
- Your Rights
You have the right to:
- Request access to your health information
- Request corrections
- Request restrictions on how your information is used
- Request confidential communication
- Receive a copy of this Privacy Policy
- Contact
For questions about this Privacy Policy:
Email: info@proanobehavioralhealth.com
